During the potential solutions step, what activity is the decision-making team most likely engaging in?

During the potential solutions step, the decision-making team is primarily focused on generating ideas to solve the problem. This stage is crucial in the problem-solving process because it encourages creativity and brainstorming, allowing team members to propose a wide variety of solutions. The goal is to expand the range of possibilities before narrowing down to the most viable options.

Generating ideas fosters collaborative thinking and can involve techniques such as group discussions, workshops, or brainstorming sessions, where team members share their thoughts and suggestions without immediate criticism. This open exchange of ideas can lead to innovative solutions that might not emerge in a more constrained environment.

The other options do not fit this stage of the process. Figuring out the main problem is typically done in the earlier phase of problem identification, while implementing a solution occurs after the team has decided on a specific course of action. Deciding on a course of action follows the idea generation step, as the team needs to assess the generated ideas and select the most appropriate one for implementation. This highlights the importance of the idea generation step as a foundational activity in effective decision-making.