What function does Michelle perform when developing strategies for a recall situation?

When developing strategies for a recall situation, Michelle is primarily engaging in the function of planning. Planning is the process by which an organization defines its goals, establishes strategies for achieving those goals, and develops plans to integrate and coordinate activities. In the context of a recall, this can involve assessing the current situation, identifying potential risks and challenges, determining the best course of action to mitigate those risks, and outlining the steps needed to execute the recall effectively.

By focusing on planning, Michelle can set clear objectives, allocate resources effectively, and ensure that all necessary stakeholders are prepared for the recall process. This strategic foresight is crucial in handling complex scenarios where safety, reputation, and compliance are at stake. The planning function also allows for contingency considerations, which are essential in recall situations where unexpected complications may arise. Overall, the planning function forms the foundation upon which the organization's response strategy is built.