When Frank notices employees consistently arrive late and imposes a new policy limiting late arrivals, which management function does this illustrate?

The situation described illustrates the controlling function of management. In this context, Frank observes that employees are consistently arriving late, which indicates that their actual performance is not meeting the established standards or expectations for punctuality. By imposing a new policy that specifically limits late arrivals, Frank is taking proactive steps to ensure that the team adheres to the desired performance standards.

This reflects the controlling function, which involves monitoring and evaluating performance against these standards and implementing corrective actions when necessary. Through control measures, managers can ensure that goals are being met and can adjust processes or policies as needed to enhance overall effectiveness. It is essentially about maintaining oversight of employee performance to align it with organizational objectives, which is exactly what Frank is aiming to achieve with the new policy.