Which behavior is commonly associated with an effective operational manager?

An effective operational manager is characterized by the ability to set clear goals for their team. This behavior is essential because clear goals provide direction and purpose, aligning the team’s efforts with organizational objectives. When goals are well-defined, team members understand what is expected of them and how their contributions fit into the larger framework of the organization. This clarity enhances performance, boosts motivation, and fosters accountability, as employees can measure their success against specific standards.

In contrast, behaviors such as making unilateral decisions, ignoring employee feedback, or suppressing team collaboration are detrimental to effective management practices. Making unilateral decisions can lead to disengagement as team members may feel excluded from the decision-making process. Ignoring employee feedback undermines communication and can stifle creativity and innovation, while suppressing team collaboration limits the synergy and teamwork essential for problem-solving and achieving complex goals. Overall, setting clear goals remains a fundamental aspect of an effective operational manager’s role in fostering a productive and engaged team environment.